Get in Touch With Us
Got a question about something you've read on 49.org.uk, spotted an error, or want to suggest a brand for us to look at? This page covers how to get in touch and what kind of enquiries we're best placed to help with.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to do the work of a human response. We aim to get back to most enquiries within two working days, though this can stretch a little during busier periods.
Including a short summary of what your message is about — for example "correction", "brand suggestion" or "general question" — helps us route it to the right person and reply faster.
What We Can Help With
- Questions about our reviews and ratings — If you want to know more about how a particular brand featured on our list of top non GamStop casinos was assessed, or why it sits where it does, we're happy to explain.
- Corrections — Bonus terms, payment options and licensing details change often at operators outside the UK's exclusion scheme. If something on the site looks out of date, tell us and we'll check it.
- Content suggestions — If there's a topic around slots, casinos, or payment methods not on GamStop that you'd like us to cover in more depth, let us know.
- General enquiries — Anything else about how the site works, how we're funded, or how rankings are put together.
What We Can't Help With
We're an independent comparison site, not a casino operator, so we can't access your account, process a withdrawal, resolve a dispute over a bonus, or verify your identity with any brand listed here. Those matters need to go directly to the casino's own support team, using the contact details on their site.
If you're concerned about your own gambling activity, or that of someone close to you, we'd encourage you to speak to an organisation set up to support that — such as GamCare or the National Gambling Helpline — rather than relying on this contact form for that purpose.
A Note on Editorial Independence
Some of the casinos featured on Non Gamstop Casinos pay us a commission if a reader signs up through our site. This never decides how a brand is rated or where it appears in our rankings — those decisions are made separately, using our own review criteria. If you have a question about this, or about any commercial relationship behind a specific listing, feel free to ask directly and we'll answer honestly.
Before You Write In
A quick check that can save you time: many common questions about eligibility, deposit limits, or how these sites differ from UK-licensed operators are already answered on our main casino comparison page. It's worth a look before sending a message, in case the answer is already there.
Whatever the reason for getting in touch, we read every message that comes in. Thanks for taking the time to reach out — we look forward to hearing from you.